Delivery
I ship worldwide with PostNord, usually the same or the next day after receiving the order. Within Denmark delivery usually takes 1–2 working days, and up to around 10 working days to the rest of the world.
| Area | Shipping method | Price |
|---|---|---|
| Denmark | PostNord to parcel shop or locker | 39 kr. |
| Denmark | GLS to parcel shop | 39 kr. |
| Denmark | DAO to parcel shop | 39 kr. |
| Denmark | PostNord home delivery | 49 kr. |
| Rest of the EU | PostNord | 69 kr. |
From this website I only ship to the countries above. If you live elsewhere, you can buy my pieces on Etsy.
All prices include VAT. For delivery outside the EU the Danish VAT is deducted, but customs and fees may be charged in the destination country, paid by the recipient.
Returns
You have a 14-day right of withdrawal from the day you receive the item. Write to copenhagen.crafter@gmail.com and return the item within 14 days. You pay the return shipping. Custom orders cannot be returned.
Defects
If there is a defect in your item, you have a 24-month right to complain. Write to me with a photo and we will find a solution.